They say the biggest compliments come from your peers, and at Quality Home Exteriors, we pride ourselves on what people in the home renovation industry have to say about us.
From Peak Installations Industry Newsletter:
Jeff Delyea Earns Service Champion of the Week Award - Peak Installations
Jeff Delyea - The Story:
Jeffrey Delyea is an installer of note, practising in the BC region with many years experience. Jeff has done a fine job for countless customers because he is serious about his work, and only wants the best for all his clients. His attention to detail and friendly personality is in his nature, and in response to all his efforts and support during the installation process we want to recognize him as our Service Champion of the Week.
"Jeff worked at our house for ten days or so. We really appreciated how he kept us informed of what was going to happen. His work was excellent, we love the outside of our home and his attention to detail was exceptional. We would gladly recommend his work to our family and friends."
Manager Comments:
"Truly outstanding. Thank you to you and your team for your commitment to service...and passion for excellence. Hard to believe it's the same house, a big transformation."
Mike Fitcher, Store Manager - Home Depot
"Mike said it. It's so gratifying to hear stories like this and to see these kind of results. Thank you Jeff! That's exactly the kind of interaction I'm aiming for with all my installers and it's so encouraging to get feedback like this."
John Gross, President - Peak Installations - May 4, 2013
Service Champion of the week
The Story:
Please congratulate Jeffrey Delyea, our two-time recipient of the service champion of the week award!
There is no better way to present Jeff's achievements than a customer testimonial. Here is one that really speaks to Jeff's amazing customer service.
"I am at a loss for words and can only write of the gratitude I have for Jeff and his team that worked on correcting all the defects that the previous contractors caused. Jeff listened and explained his action plan and creatively executed all the repairs properly and above my expectations. I am officially happy and know that as long as your contractors come close or reflect the professional level that Jeff and his team had, The Home Depot has and will retain any of my future business. Thanks again and I wish you all the best.
Mr. Setrakian
Manager Comments:
"It's a pleasure to have Jeff as Part of the Peak team. Since coming on board in March of this year, Jeff and his crew worked hard to rectify outstanding issues, one of which was just completed with great success. I've received raving reviews about Jeff's attention to detail and workmanship,, and how he always takes the time to explain his procedures. For instance, there was a difficult 7 year old issue that Jeff professionally handled and resolved. The customer is now a very happy customer who will recommend family and friends to The Home Depot for any future home improvements.
Thank you Jeff!"
Rick McMullan, Operations Manager – Peak Installations - Edmonton
"Jeff, this is a fantastic letter! Thank you very much for doing such a great job which has resulted in a customer who is absolutely thrilled with Home Depot and Peak."
John Gross, President - Peak Installations - May 4, 2013
"The work crew was very professional, detailed and accommodating. They ex-pressed to us the details of the work that was being completed. They always communicated their progress. Overall a very positive experience."
Veronica G, Edmonton - June 2015
Back to top of page
|